How to Sign Up with PetDesk and Access Our Loyalty Program

At Central Vet, we are always looking for ways to improve the lives of our clients and enhance your customer experience. Part of this includes offering a frictionless means of communication where you can stay connected with us from anywhere, at any time.

Downloading and installing the PetDesk app allows you to do just that. This app allows you to stay connected and ensures that you truly reap the rewards of being part of our Central Vet community.

Why You Should Download PetDesk to Your Phone or Tablet

PetDesk offers a variety of features that make it easier for you to manage your animals’ care and stay in contact with your veterinary team. These features include: 

  • Setting reminders for recurring treatments and medications for your animal  
  • Scheduling (through Rapport extension) and confirming veterinary appointments 24/7
  • Receiving appointment reminders
  • Taking pertinent notes regarding your animal’s health and behaviours that you can use at their next vet visit 
  • Receiving reminders about health services that are due for your animal
  • Tracking your animal’s complete medical history, including their vaccinations and any medications they’re taking 
  • Being able to forward vaccination records to your groomer, boarding facility and/or dog daycare with one easy click 
  • The option to earn and redeem rewards as a discount of towards future visits by enrolling in our Central Vet Loyalty Program 

How to Sign Up with PetDesk

To ensure a seamless experience, we kindly ask you to use the email address registered with our veterinary clinic when signing up. This will allow your animal’s records to effortlessly populate onto your account upon registration.

Joining PetDesk is a breeze. For iOS users, you can find our app on the Apple Store, while Android users can locate it on the Google Play store.

Once logged in, simply navigate to the ‘Providers’ tab and select the ‘Central Vet Loyalty’ button to activate your Central Vet Loyalty Program account. As a token of appreciation for choosing us, you’ll instantly earn 500 ‘Welcome Points’ upon sign-up! Additionally, to express our gratitude, we’ll retroactively apply any points you would have earned had you signed up within the past 6 months. Keep an eye out for these points, as they’ll be automatically credited within the first 72 hours.

Thank you for entrusting us with your animal’s care. We look forward to serving you and your companions for years to come!